Information we collect

When you use Live Studios, we may collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, billing details, and account credentials.
• Usage Data: Pages visited, assets downloaded, and interactions with our platform.
• Device Information: Browser type, IP address, and operating system for analytics and security.
• Payment Information: Processed securely through our payment providers — we never store credit card details.

How we use your information

Your data helps us deliver a better experience. We use the information we collect to:

• Provide Services: Process orders, deliver digital assets, and manage your account.
• Improve Products: Analyze usage patterns to enhance our assets and user experience.
• Customer Support: Respond to your inquiries, process refunds, and provide technical assistance.
• Communications: Send order confirmations, updates, and occasional promotional content (opt-out anytime).

Cookies & tracking

We use cookies to enhance your experience on our website. These small files help us remember your preferences, analyze site traffic, and personalize content.

• Essential Cookies: Required for basic functionality like shopping cart and account login.
• Analytics Cookies: Help us understand how you interact with our site (e.g., Google Analytics).
• Preference Cookies: Remember your settings for a seamless experience.
• Opt-Out: You can disable cookies in your browser settings, though this may affect site functionality.

Your rights & choices

We respect your privacy rights. Depending on your location, you may have the following rights:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate personal information.
• Deletion: Request the deletion of your account and associated data.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at admin@livestudios.space.

Data security

We take data protection seriously. Live Studios implements industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

• SSL Encryption: All data transmitted between your browser and our servers is encrypted.
• Secure Payments: Payment processing is handled by trusted third-party providers (Stripe, PayPal) — we never store your card details.
• Access Controls: Only authorized personnel have access to customer data, and only when necessary.
• Regular Audits: We review our security practices to ensure compliance with industry standards.

Data retention & third parties

We retain your data only as long as necessary to provide our services or comply with legal obligations.

• Retention Period: Account data is kept while your account is active. You may request deletion at any time.
• Third-Party Services: We use trusted partners (e.g., payment processors, analytics) that comply with data protection regulations.
• No Data Sale: We do not sell or rent your personal information to third parties.

Contact us

If you have questions about this Privacy Policy or how we handle your data, please reach out.

Live chat is available 24/7 for quick responses.